Return customers using NPS service, feedback and loyalty rating REVIZION

Revizion – is an independent Ukrainian service that collects real reviews about establishments, companies, bloggers. We help business owners see their products and services through the eyes of their customers.

What are we doing?

After that we generate a QR code and short link. Offer it to your visitors (leave stickers on the table, print on tents, send them by e-mail) and get feedback.

Through your personal account, you can collect statistics on the comments received and send mailing. There you can also set up sending bonuses or discounts as a thank you for your response.

Who will benefit from Revizion?
The owners of cafes, restaurants and shops contact us most often. But we are glad to see in our ranks everyone who sells goods and services: hotels, beauty salons, medical centers, travel agencies, private entrepreneurs.

The reviews service is useful for both newcomers and those who have already established themselves in the market. In the first case, you will receive objective feedback about your work. In the second, track the reaction of visitors: did you like the new dish from the chef? Is the administrator friendly? Is the doctor attentive?

Principle: Only Honest Reviews
We publish all the responses - both laudatory and angry. The main thing is that they come from real visitors. To make everything transparent and honest, we:

1. We identify and block fakes.
2. We inform the administration of establishments about negative reviews.

We are currently receiving approximately 300 responses per week. Before posting reviews to the site, we read each one. If we notice signs of a custom comment, then call the visitor and clarify the nuances. What time did you visit the institution? What was the score? Who served? Often fakes leave an invalid phone number or get confused about the answers.

When a company gets a low rating, we call its manager so that he can quickly respond to the client`s comment. If you need to choose the right words to explain a situation or to apologize, we can help.

In any case, all truthful comments, both high and low, go to the review site.

Free for government agencies

We want to help not only private businesses and their clients. Our mission is to create a fair feedback service in various industries throughout Ukraine. Therefore, Revizion is free of charge for government organizations: universities, clinics, public transport carriers.

Currently, the service is most active in Kiev, Lviv and Zhitomir. By the end of 2019, we plan to connect establishments from many other cities of Ukraine.

Our goal is to keep coffee in coffee shops tasty, clean hotel rooms and safe city buses with Revizion. If you want to know how customers feel about your service - welcome!